Why Do You Need Field Service Management?
Picture this. You’re a logistics company that has close to 30,000 customers, 12,000 employees, and 150 offices around the world. If you’re using spreadsheets and/ or disparate systems, managing your worldwide orders, customer interactions, and freight (cargo) movement can be an arduous process.
So, how can you keep costs down, track freight with ease, and better manage the information flow between stakeholders?
Timeliness and delivering the right cargo in the right quantity are essential for customer satisfaction and repeat purchase. But, how do you select the right mode of transportation and a driver with the right skill set to deliver your cargo to the right location and at the right time?
This is where a field service management tool like Custella comes in. With Custella you can:
Need a field service management software like Custella? If you’re in Malaysia, Indonesia, or the ASEAN region, drop us an email to schedule your demo: firstname.lastname@example.org.